Privacy Policy

Information we collect

We collect information you provide when creating an account, saving products, submitting an enquiry, placing an order, or contacting us. This can include your name, email address, phone number, delivery details, cart and wishlist contents, and messages.

How we use information

We use this information to respond to enquiries, manage orders and customer requests, provide support, maintain account features, improve the website, prevent fraud and meet legal obligations.

WhatsApp and service providers

If you choose “Buy on WhatsApp,” WhatsApp processes the communication under its own privacy terms. We may also use hosting, analytics, communications and delivery providers that process only the information needed to provide their services.

Cookies and sessions

The website uses essential session cookies for security, carts, wishlists and signed-in accounts. Optional analytics should not be activated without the appropriate notice and consent controls.

Retention and security

We retain customer and order information only as long as reasonably required for service, record-keeping and legal purposes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices

You may request access, correction or deletion of eligible personal information by contacting sales@wistantechnologies.co.ke. Some records may need to be retained for legal or transaction purposes.